Account Data

Please use this form to contact us to have your account data deleted.

Data retention of deleted data

What data is retained by Finastra once the user is removed in Console?

Finastra archives user data deleted from the system to facilitate account recovery. The archived user data includes information that links the user to their bank or credit union account(s) and their personalized settings. Archived user data cannot be used by Finastra to access financial accounts or other protected information. Finastra retains this archived data indefinitely for the duration of our business relationshiop, after which time it is permanently deleted.